It took four calls to resolve to repair on Kenmore microwave. the Gentleman from Bulgaria is first class when he arrived I could tell this was going to be the real deal.
He takes pride in solving a problem and takes his time tracing the problem. I was a tech for IBM and can recognize a savvy tech guy, and he is the Man. He was very meticulous in his problem-solving. I watched him isolate the various parts and circuits testing each one to ensure he was on the right path.
His clean up and reassembly of the microwave oven very precise and purposeful making sure the unit was properly aligned when it was mounted on the wall again. Anytime send this gentleman he is all class, a very rare commodity in our current tech field.